Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
By Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, Emily Gregory
43 Ratings
This corporate communications revolutionizing book has been revised for the modern workplace. Crucial Conversations offers effective strategies to guarantee that every conversation-especially the challenging ones-leads to the desired outcomes. Written in an entertaining and humorous tone, it gives readers effective tools for conquering high-stakes talks, no matter the subject or person. It also teaches readers how to be persuasive rather than aggressive and how to resume productive dialogue when others blow up or clam up.
Add to Cart $23.03
This corporate communications revolutionizing book has been revised for the modern workplace. Crucial Conversations offers effective strategies to guarantee that every conversation-especially the challenging ones-leads to the desired outcomes. Written in an entertaining and humorous tone, it gives readers effective tools for conquering high-stakes talks, no matter the subject or person. It also teaches readers how to be persuasive rather than aggressive and how to resume productive dialogue when others blow up or clam up.